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Instructor-led course

Provided by: Development and Alumni Relations - Staff Learning & Development


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Development & Alumni Relations: Recharge Communication
BeginnersNew


Description

This course is about recharging your communication. It will cover:

  • Determine what effective communication means. Where do we start?
  • How to strengthen the relationships most important to us; work & home
  • Defusing difficult conversations; How to respond to difficult behaviour
  • The power of Active Listening to understand and communicate meaning more effectively
Target audience
  • Development and Alumni Relations staff
  • Further details regarding eligibility requirements are available
Objectives
  • Respond more effectively to reactive behaviour
  • Build trust with family and colleagues
  • Feel more confident about how to manage and prevent miscommunications
  • Develop a stronger connection to your core values
Format
  • Presentation
Notes
  • Tea and coffee available from 11:00, session will start at 11:30
Duration
  • One session of one hour
Themes

Events available