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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

https://youtu.be/Jp5gIwr9xAU

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School.

Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale.

This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.

Three alternative dates – please only sign up to one as the content is identical.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals to:

• Create support networks
• Learn and grow their skills
• Share knowledge and join up related work
• Share common approaches
• Collaborate, innovate, and create better practices for everyone.

Come along to this session if you would like to find out more or be involved in the exciting development of a potential new CoP for student communications. A lot of interest has been expressed about forming a CoP in this area. There will be the opportunity to ask questions, share ideas and learn more about how this could grow into a successfully functioning community.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A community of practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals in order to:

• Create support networks
• Learn and grow their skills
• Share knowledge and join up related work
• Share common approaches
• Collaborate and innovate, and create better practices for everyone.

Come along to this session if you would like to find out more, or be involved in the exciting development of a potential new EA/PA CoP. A lot of interest has been expressed about forming a CoP in this area - there will be the opportunity to ask questions, share ideas and learn more about how this could grow into a successfully functioning CoP.

Elevate + Empower: Best Practices for Leadership Wellbeing:

A collaborative event between the Leaders and Managers CoP, Wellbeing Advocates and the Staff Wellbeing team focussing on looking after your own wellbeing by sharing best practice. This interactive and discussion-based session is designed to empower Leaders and Managers to promote positive wellbeing for themselves and their teams. Participants will hear about the central staff wellbeing activity planned for the next academic year, take time to reflect on their own wellbeing, explore what impacts their wellbeing at work and share wellbeing best practice tips.

Please bring your mobile phone to participate in Slido activity (brief instructions re use of Sido needs adding).

Event Location: Isaac Newton Institute, 20 Clarkson Road, CB3 0EH

This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;

• plan and deliver process improvement workshops
• coach and support others to improve processes

The I-Act course for managers is aimed at supporting managers to improve workplace wellbeing and helping them to support employees who may experience a mental health or wellbeing issue. The training maintains a focus on common mental health issues, such as anxiety and depression, and addresses how we might improve wellbeing in order to build resilience.

The course gives practical guidance and tools for how we might improve our own mental health and wellbeing and support others who may have a mental health or wellbeing issue. It informs participants as to what they need to know and offers tools for addressing and improving mental health and wellbeing in the workplace.

This training highlights what managers need to know about managing mental health in the workplace (for example, regarding legislation and The Health and Safety Executive).

The course comes with free access to on-line i-act resources.

The i-Act course is accredited by The Royal College of Psychiatrists.

Training Objectives:

• Gives managers a greater understanding of mental health and wellbeing issues and help them recognise when colleagues may need further help and support
• Provides practical tools for promoting positive wellbeing in the workplace to help build resilience for ourselves as managers and for colleagues
• Offers guidance and advice for how managers can connect with colleagues who may be experiencing a mental health or wellbeing issue
• Equips managers with practical tools, a resource pack and signposting to further help and support concerning mental health and wellbeing issues

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

These are stand-alone training sessions and participants should only attend one session.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431

Join bestselling author and podcaster Sarah Ellis for the fourth of our sessions from Amazing If.

We often think of resilience as bouncing back, however, it’s also about how you continuously develop the skills to support yourself when things don’t go to plan. Being pro-active about increasing our resilience puts us in a better position to navigate the uncertainty and change that is part of our work and careers. In this session we will explore your resilience rating and how you can increase your resilience reserves by taking small actions individually, and as a team.

What you will learn:

• Self-assess your resilience rating and identify what gaps you've got
• Ideas for action to increase your resilience reserves individually and as a team
• Tools to support you to move from adversity to action in the moment, including resilience reflections and imagining options

This short video provides an overview of Kaizen as a Continuous Improvement methodology

The top two categories of requests from you, the community, are for Networking and Community Building and Best Practices and Experience Sharing. These regular events are for informal conversation and sharing with others across the University, hosted by members of the core team. Please join us to meet others, discuss your priorities and share learning for this part of your role.

Discover the potential of AI in your daily work! Join LM CoP community member William Dixon, Information Services Training Lead for Development & Alumni Relations, for an insightful presentation on AI adoption within the department. This engaging one-hour session will cover:

• An introduction to cutting-edge AI tools, including ChatGPT, Microsoft Copilot, Claude, and Perplexity
• Ethical considerations: privacy, bias, transparency
• Practical tips for responsible and effective AI integration in your workflow

The presentation will conclude with an interactive Q&A, allowing you to address your specific AI-related queries.

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £200 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

This interactive session aims to support our mentees to find a mentor. A selection of our currently available mentors will introduce themselves and share a little bit about their background, knowledge, and experience. It offers the opportunity for mentees to get to know some of our available mentors and consider whether they may be a good potential match. There will then be time for questions so that you can consider which potential mentors could best support your growth, learning, and career development.

Please take advantage of this chance to connect with mentors willing to share their experiences and assist you in achieving your goals. Sign up now and start your mentorship journey!

Mental Health First Aid (MHFA) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. In the same way as learning physical first aid, MHFA teaches people how to recognise those crucial warning signs of mental ill health and feel confident to guide someone to appropriate support.

To become a Mental Health First Aider, participants must complete a two-day MHFA course. This is a comprehensive awareness and skills course, which includes a mix of presentations, discussions and group work activities. Every MHFA course is delivered by a quality assured instructor who has completed the Instructor Training programme accredited by the Royal Society for Public Health

As an MHFAider you will be able to:

• Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
• Encourage a person to identify and access sources of professional help and other supports
• Practise active listening and empathy
• Have a conversation with improved mental health literacy around language and stigma
• Discuss the MHFAider role in depth, including boundaries and confidentiality
• Practise self-care
• Know how to use the MHFAider Support App®
• Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

This one-hour mental health workshop has been specifically developed for the workplace and is aimed at staff at all levels. The webinar encourages you to start think about mental health and how it can impact you in the workplace.

The aim is to encourage a supportive culture by sharing tips for how to spot if a colleague is struggling and how to start a wellbeing conversation. Research and evaluation show that MHFA England courses make a lasting difference in people’s knowledge and confidence around mental health. Grounded in research and rigorously tested, MHFA courses are developed with input from clinical experts and those with lived experience of mental health issues.

All MHFA England courses are delivered by a qualified Instructor Member.

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

This full day specialist bespoke training equips Wellbeing Advocates to be powerful champions for wellbeing. The training is designed to establish the roles and responsibilities of a Wellbeing Advocate and to support you with the knowledge, skills, and experience to develop in your role.

Training Outcomes:  

• The fundamentals of physical, psychological and social wellbeing 

• The role of the Wellbeing Advocate 

• The importance of healthy boundaries 

• Interpersonal skills for Wellbeing Champions 

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

Please note these are stand-alone training sessions and participants should only attend one session.

A short course explaining how we identify, map and analyse business processes at the University of Cambridge