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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.
This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.
Date | Availability | |
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Tue 7 May 2024 | 09:30 | [Places] |
"Communities of Practice are action and purpose driven groups, engaged in a process of co-creation, collaboration, shared peer-learning and innovation around shared goals, values, vision and interests." (Danielle Bultoc, UCL)
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.
"Communities of Practice are action and purpose driven groups, engaged in a process of co-creation, collaboration, shared peer-learning and innovation around shared goals, values, vision and interests.” (Danielle Bultoc, UCL)
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.
A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.
Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.
The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.
Date | Availability | |
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Tue 3 Oct 2023 | 16:00 | [Places] |
Fri 6 Oct 2023 | 09:00 | [Places] |
Fri 6 Oct 2023 | 16:00 | [Places] |
Tue 10 Oct 2023 | 09:00 | [Places] |
Tue 10 Oct 2023 | 16:00 | [Places] |
Fri 13 Oct 2023 | 09:00 | [Places] |
Fri 13 Oct 2023 | 16:00 | [Places] |
Tue 17 Oct 2023 | 09:00 | [Places] |
Tue 17 Oct 2023 | 16:00 | [Places] |
Fri 20 Oct 2023 | 09:00 | [Places] |
Fri 20 Oct 2023 | 16:00 | [Places] |
Tue 24 Oct 2023 | 09:00 | [Places] |
Tue 24 Oct 2023 | 16:00 | [Places] |
Fri 27 Oct 2023 | 09:00 | [Places] |
Fri 27 Oct 2023 | 16:00 | [Places] |
Tue 31 Oct 2023 | 09:00 | [Places] |
Tue 31 Oct 2023 | 16:00 | [Places] |
Fri 3 Nov 2023 | 09:00 | [Places] |
Fri 3 Nov 2023 | 16:00 | [Places] |
Tue 7 Nov 2023 | 09:00 | [Places] |
Tue 7 Nov 2023 | 16:00 | [Places] |
Fri 10 Nov 2023 | 09:00 | [Places] |
Fri 10 Nov 2023 | 16:00 | [Places] |
Tue 14 Nov 2023 | 09:00 | [Places] |
Tue 14 Nov 2023 | 16:00 | [Places] |
Fri 17 Nov 2023 | 09:00 | [Places] |
Fri 17 Nov 2023 | 16:00 | [Places] |
Tue 21 Nov 2023 | 09:00 | [Places] |
Tue 21 Nov 2023 | 16:00 | [Places] |
Fri 24 Nov 2023 | 09:00 | [Places] |
Fri 24 Nov 2023 | 16:00 | [Places] |
Tue 28 Nov 2023 | 09:00 | [Places] |
Tue 28 Nov 2023 | 16:00 | [Places] |
Fri 1 Dec 2023 | 09:00 | [Places] |
Fri 1 Dec 2023 | 16:00 | [Places] |
Tue 5 Dec 2023 | 09:00 | [Places] |
Tue 5 Dec 2023 | 16:00 | [Places] |
Fri 8 Dec 2023 | 09:00 | [Places] |
Fri 8 Dec 2023 | 16:00 | [Places] |
Tue 12 Dec 2023 | 09:00 | [Places] |
Tue 12 Dec 2023 | 16:00 | [Places] |
Fri 15 Dec 2023 | 09:00 | [Places] |
Fri 15 Dec 2023 | 16:00 | [Places] |
Tue 19 Dec 2023 | 09:00 | [Places] |
Tue 19 Dec 2023 | 16:00 | [Places] |
Fri 22 Dec 2023 | 09:00 | [Places] |
Fri 22 Dec 2023 | 16:00 | [Places] |
This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;
- Plan and deliver process improvement workshops
- Coach and support others to improve processes
Date | Availability | |
---|---|---|
Wed 24 Jan 2024 | 09:30 | [Places] |
Mon 11 Mar 2024 | 09:30 | [Places] |
Wed 22 May 2024 | 09:30 | [Places] |
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Date | Availability | |
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Wed 8 Nov 2023 | 09:15 | [Full] |
Wed 21 Feb 2024 | 09:15 | [Places] |
Tue 19 Mar 2024 | 09:15 | [Places] |
Wed 15 May 2024 | 09:15 | [Places] |
Wed 19 Jun 2024 | 09:15 | [Places] |
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431
Date | Availability | |
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Tue 3 Oct 2023 | 09:15 | [Full] |
Tue 16 Apr 2024 | 09:15 | [Places] |
Tue 9 Jul 2024 | 09:15 | [Places] |
This short video provides an overview of Kaizen as a Continuous Improvement methodology
- The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.
https://www.leancompetency.org/
A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.
Date | Availability | |
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Tue 30 Jan 2024 | 09:15 | [Places] |
Tue 26 Mar 2024 | 09:15 | [Places] |
Tue 4 Jun 2024 | 09:15 | [Places] |
A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.
For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
A short course explaining how we identify, map and analyse business processes at the University of Cambridge
Join us for a data session hosted by Carrie Brennan, HRTP Programme Manager. Data is a large topic, this session will focus specifically on data within Project Management. We will cover how data can be used by Project Managers and how data can be used to improve projects, including panel discussion and a chance to pose questions. Panels members joining Carrie will be:
- Hazel Johannessen, Portfolio Manager, DMO
- Tuan Pham, Digital Transformation Programme Director, University Library
Look forward to seeing you there!
This session provides an introduction for both mentors and mentees. We will discuss the benefits of mentoring and provide guidance on how to set objectives for the mentoring relationship and how to prepare for your first session together. We will also offer some tips about how to be a good mentee and mentor.
Date | Availability | |
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Wed 22 Nov 2023 | 10:00 | [Places] |
A short how-to guide to creating and using SIPOC analysis in process improvement
A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentor and build your confidence as a mentee. We will also touch on how to overcome any obstacles in the mentoring relationship.
Date | Availability | |
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Tue 5 Dec 2023 | 11:00 | [Places] |

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentee and build your confidence as a mentor. We will also touch on how to overcome any obstacles in the mentoring relationship.
Date | Availability | |
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Fri 20 Oct 2023 | 11:00 | [Full] |
A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.
An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.
A bite-sized video about developing a vision and challenge statements in the context of Lean and process improvement.
“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)
We are offering this ‘taster’ session to provide you with an introduction to thinking about your values. Following the introduction of the Professional Services Values of trust, respect, integrity and collaboration, we are offering this opportunity for you to consider how you can align these with your own personal values, and what this might mean in terms of how you live your life and go about your work.
Date | Availability | |
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Thu 14 Dec 2023 | 10:00 | [Places] |
This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.