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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.
This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.
Date | Availability | |
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Tue 11 Mar 2025 | 09:30 | [Places] |
Wed 16 Apr 2025 | 09:30 | [Places] |
Tue 20 May 2025 | 09:30 | [Places] |
Tue 24 Jun 2025 | 09:30 | [Places] |
Tue 22 Jul 2025 | 09:30 | [Places] |
Tue 12 Aug 2025 | 09:30 | [Places] |
Tue 16 Sep 2025 | 09:30 | [Places] |
“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School.
Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale.
This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.
Three alternative dates – please only sign up to one as the content is identical.
Date | Availability | |
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Wed 7 May 2025 | 10:00 | [Full] |
Discussion Topic: Succession planning: identifying and nurturing talent.
This series of informal drop in sessions is designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start with Q&A with a panel of experienced managers drawn from across the University. This will be followed by questions from the audience and small group discussion in break-out rooms (depending on audience size/timings). The format is designed to facilitate peer support and learning. Following the session, recommendations for training and other resources will be shared.
“It’s lovely to convene a group of people interested in leadership and developing their skills in this area.” (feedback from previous panel discussion participant)
Panellists
- Bruce Daniels, Assistant Director of Research Operations, School of Physical Sciences
- Antonia Adeyemi, Learning & Development consultant, HR Division
- Andy Batey, Linux Technical Lead, University Information Services
- Esme Wilks, Head of Advancement Communications, Development Alumni Relations
Date | Availability | |
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Thu 20 Mar 2025 | 12:00 | [Places] |
Wed 21 May 2025 | 12:00 | [Places] |
A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.
Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.
The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.
Date | Availability | |
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Tue 21 Jan 2025 | 16:00 | [Places] |
Fri 24 Jan 2025 | 09:00 | [Places] |
Fri 24 Jan 2025 | 16:00 | [Places] |
Tue 28 Jan 2025 | 09:00 | [Places] |
Tue 28 Jan 2025 | 16:00 | [Places] |
Fri 31 Jan 2025 | 09:00 | [Places] |
Fri 31 Jan 2025 | 16:00 | [Places] |
Tue 4 Feb 2025 | 09:00 | [Places] |
Tue 4 Feb 2025 | 16:00 | [Places] |
Fri 7 Feb 2025 | 09:00 | [Places] |
Fri 7 Feb 2025 | 16:00 | [Places] |
Tue 11 Feb 2025 | 09:00 | [Places] |
Tue 11 Feb 2025 | 16:00 | [Places] |
Fri 14 Feb 2025 | 09:00 | [Places] |
Fri 14 Feb 2025 | 16:00 | [Places] |
Tue 18 Feb 2025 | 09:00 | [Places] |
Tue 18 Feb 2025 | 16:00 | [Places] |
Fri 21 Feb 2025 | 09:00 | [Places] |
Fri 21 Feb 2025 | 16:00 | [Places] |
Tue 25 Feb 2025 | 09:00 | [Places] |
Tue 25 Feb 2025 | 16:00 | [Places] |
Fri 28 Feb 2025 | 09:00 | [Places] |
Fri 28 Feb 2025 | 16:00 | [Places] |
This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;
- plan and deliver process improvement workshops
- coach and support others to improve processes
Date | Availability | |
---|---|---|
Tue 25 Mar 2025 | 09:30 | [Places] |
Wed 14 May 2025 | 09:30 | [Places] |
Wed 9 Jul 2025 | 09:30 | [Places] |
Tue 9 Sep 2025 | 09:30 | [Places] |
The I-Act course for managers is aimed at supporting managers to improve workplace wellbeing and helping them to support employees who may experience a mental health or wellbeing issue. The training maintains a focus on common mental health issues, such as anxiety and depression, and addresses how we might improve wellbeing in order to build resilience.
The course gives practical guidance and tools for how we might improve our own mental health and wellbeing and support others who may have a mental health or wellbeing issue. It informs participants as to what they need to know and offers tools for addressing and improving mental health and wellbeing in the workplace.
This training highlights what managers need to know about managing mental health in the workplace (for example, regarding legislation and The Health and Safety Executive).
The course comes with free access to on-line i-act resources.
The i-Act course is accredited by The Royal College of Psychiatrists.
Training Objectives:
- Gives managers a greater understanding of mental health and wellbeing issues and help them recognise when colleagues may need further help and support
- Provides practical tools for promoting positive wellbeing in the workplace to help build resilience for ourselves as managers and for colleagues
- Offers guidance and advice for how managers can connect with colleagues who may be experiencing a mental health or wellbeing issue
- Equips managers with practical tools, a resource pack and signposting to further help and support concerning mental health and wellbeing issues
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.
If you require a physical manual instead of a digital one as part of a reasonable adjustment please add this as a note in the 'special requests' box upon booking. Please note that we can only accommodate this request up to 2 weeks before the course. Any bookings made after this might delay a physical manual being made available to you on the date of your training.
These are stand-alone training sessions and participants should only attend one session.
Date | Availability | |
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Wed 22 Jan 2025 | 09:30 | [Full] |
Wed 26 Feb 2025 | 09:30 | [Full] |
Tue 25 Mar 2025 | 09:30 | [Full] |
Fri 28 Mar 2025 | 09:30 | [Places] |
Wed 23 Apr 2025 | 09:30 | [Places] |
Thu 22 May 2025 | 09:30 | [Places] |
Tue 3 Jun 2025 | 09:30 | [Places] |
Fri 4 Jul 2025 | 09:30 | [Places] |
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Date | Availability | |
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Tue 4 Feb 2025 | 09:15 | [Full] |
Wed 19 Mar 2025 | 09:15 | [Full] |
Tue 10 Jun 2025 | 09:15 | [Places] |
Tue 5 Aug 2025 | 09:15 | [Places] |
Tue 23 Sep 2025 | 09:15 | [Places] |
The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working
This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.
Details regarding LCS can be found here - https://www.leancompetency.org/
Note - an 'in person' session is also available to book via https://www.training.cam.ac.uk/ourcambridge/event/4155431
Date | Availability | |
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Tue 1 Apr 2025 | 09:15 | [Full] |
This short video provides an overview of Kaizen as a Continuous Improvement methodology
- The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.
https://www.leancompetency.org/
A charge of £200 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.
A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.
For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.
The course can be accessed here.
A short course explaining how we identify, map and analyse business processes at the University of Cambridge
The Project Management Community of Practice brings you project management topics in bite sized chunks. Listen to your colleagues from across Collegiate Cambridge discuss all things project management. Click the links below to listen to the podcast:
Podcast 1: Meet the Core Group - Hosted by Ellie Wolmark from the CRUK Cambridge Centre, the Core Team tell you who they are, what their role is and discuss why they joined the CoP.
Podcast 2: Interesting Routes into Project Management part 1 - There is no one route into project management. Tori Helmer and Heather Biggs tell us their stories and give insights into their career journeys.
Podcast 3: Interesting Routes into Project Management part 2 - The second part of this podcast features Bethan Everson and Katie Light telling their stories.
Podcast 4: An Introduction to Communications - Katie Edwards and Craig Brierley give a fantastic overview of what comms entails, and how you can use it within a project for maximum impact.
Podcast 5: An Introduction to Stakeholder Management - Greg Strachan and Sally Measures give their take on Stakeholder Management within a project.
Podcast 6: An introduction to Retrospectives - Holly Cox and Signe Jensen talk about what retrospectives mean within project management.
Podcast 7: Data Management - Carrie Brennan talks about data management within a project.
Podcast 8: Change Management - Narinder Bains and Tim Laws talk about change management.
Podcast 9: Mentoring - Freya Villis talks about mentoring at the University and the self-match mentoring scheme.
The Human side of Projects
How we are and behave around projects - whether we're a PM, project team member or stakeholder - can have real impact in its success.
Join us for a session to delve into the soft skills around how we show up, what skills we bring and how these might change through the lifecycle of a project - or depending on project dynamics.
We look forward to seeing you!
A short how-to guide to creating and using SIPOC analysis in process improvement
A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.
A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.
An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.
A bite-sized video about developing a vision and challenge statements in the context of Lean and process improvement.
This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.