Development and Alumni Relations - Staff Learning & Development course timetable

Email is a problem that is hiding in plain sight. We all use email every day. Yet, too often, email fails to be the effective communication tool it deserves to be.

In this intensive, practical session, we’ll show you how to produce effective communications. You will leave the session to:

• easily build a logical structure into emails and letters
• write clearer responses that result in fewer escalations
• get your message across, whatever you’re writing
• match your tone and level of language precisely to each reader

and much more!

The workshop includes a pre-course individual writing analysis to help identify areas for improvement.