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Showing courses 1-25 of 41
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Apprenticeship Network Meeting Thu 18 Jul 2019   12:00 [Places]

A network meeting for university staff interested in establishing an apprenticeship under the Apprenticeship Levy to share questions, experiences and advice.

Assertiveness in Management Mon 24 Jun 2019   09:15 [Full]


As a manager, handling relationships is one of your key skills. An ability to think, speak and act assertively in these relationships will enhance your reputation and success. If you want to motivate staff, earn their loyalty and enable them to achieve the best possible results, then this course is for you. It will also deal with the challenges of managing your own manager assertively.

If you would like to refine your presentation skills, or address insecurities about any aspect of your speaking, these sessions are aimed at identifying the areas you need to focus on, be it at the micro level (elocution), the macro level (shaping an interesting presentation), or any point in between. During this one to one session, coaching will provide you with active practice, honest and constructive feedback, and practical tips to make you a more confident and effective communicator. Put yourself under the microscope, and you’ll be ready to step into the spotlight.

You may find it useful to have completed the Presentation Skills online learning module before attending the session.

It is possible to use this booking page to book one follow-up session for additional support. The course trainer will advise when this may be helpful. Please only book one session at a time.

20 other events...

Date Availability
Tue 21 May 2019 09:30 In progress
Tue 21 May 2019 11:30 [Full]
Tue 21 May 2019 13:15 [Full]
Tue 21 May 2019 14:15 [Full]
Tue 21 May 2019 15:15 [Full]
Tue 28 May 2019 09:30 [Full]
Tue 28 May 2019 10:30 [Full]
Tue 28 May 2019 11:30 [Full]
Tue 28 May 2019 13:15 [Full]
Tue 28 May 2019 14:15 [Full]
Tue 28 May 2019 15:15 [Full]
Wed 29 May 2019 09:30 [Full]
Wed 29 May 2019 10:30 [Full]
Wed 29 May 2019 11:30 [Full]
Wed 29 May 2019 13:15 [Full]
Wed 29 May 2019 14:15 [Full]
Wed 29 May 2019 15:15 [Full]
Tue 4 Jun 2019 13:15 [Full]
Tue 4 Jun 2019 14:15 [Full]
Tue 4 Jun 2019 15:15 [Full]
Communicating Assertively: Online Self-taught Bookable


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online module will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online module.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Communication Essentials: Online Self-taught Bookable


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The module introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this module offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the module.


Even the most skilled communicators sometimes struggle to get their message across. This course will equip you with the mindset and knowledge to communicate effectively when it really matters. Learn how to deliver your message with sincerity, clarity and enthusiasm. Staff who wish to improve their one-to-one communication skills in challenging and difficult situations will benefit from this course.


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Data Protection Training: Online Self-taught Bookable


This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.

The content of this course reflects the provisions of the General Data Protection Regulation as well as related data protection law.


The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This online module, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.

Please make a booking to receive instructions about how to access the online module. For additional guidance you can visit our online learning section of the website.

View a short trailer for the online module.

Email Management: Online Self-taught Bookable


This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.

Giving Effective Feedback: Online Self-taught Bookable


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This module is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

Inclusive Leadership Programme new Tue 24 Sep 2019   09:30   [More dates...] [Full]

Please note that additional dates will be released shortly.

This programme is designed to support academic, research and professional service leaders and managers with the skills and insights they need to lead others effectively. It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.


Inclusive Leadership Programme Launch Event
Senior leaders and others are invited to attend a launch event, hosted by PVC Professor Eilis Ferran, on Tuesday 2 July to find out more about the programme. For further information and to book a place, follow this link. Please note this is not a compulsory part of the programme.

1 other event...

Date Availability
Wed 25 Sep 2019 09:30 [Full]

Please note that additional dates will be released shortly.

This programme is designed to support academic and research leaders and managers with the skills and insights they need to lead others effectively. Group leaders and PIs/senior researchers with responsibility for others are particularly encouraged to attend.

It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.


Inclusive Leadership Programme Launch Event
Senior leaders and others are invited to attend a launch event, hosted by PVC Professor Eilis Ferran, on Tuesday 2 July to find out more about the programme. For further information and to book a place, follow this link. Please note this is not a compulsory part of the programme.

Inclusive Leadership Programme Launch Event new Tue 2 Jul 2019   15:15 [Places]

Leaders and managers in academic, research and professional service roles are invited to join Professor Eilís Ferran, Pro-Vice-Chancellor for Institutional and International Relations, to find out more about the new Inclusive Leadership Programme. The event will outline the programme’s key aims and content, designed to support the critical role that leaders and managers play in shaping a positive working environment, supporting progression and ensuring equality.

In her recent statement, Professor Ferran said:

"Achieving equality for all is of fundamental importance to the University and its employees. Both the monitoring of equalities data and feedback from our staff, for example in the Vice-Chancellor’s mycambridge consultation and in the recent staff survey, makes it clear that we need to do more to actively promote an inclusive culture, ensure good management practice and support our staff with their career development. I fully endorse the programmes and encourage you to take the opportunity to participate and support others to do so as well. This is an exciting opportunity for us to take a frank look at how inclusive we currently are and, by working together, how we can make progress towards our goal of achieving equality of pay and opportunity at the University."

NB Registration and refreshments will be available from 3pm. For further information about the Inclusive Leadership Programme and to book a place please see Related courses below.

Induction: Online Self-taught Bookable


This online course welcomes new staff to the University and provides key information to help them settle into their new role quickly and achieve their full potential within their role as soon as possible. It will give new staff an overview of the University, including what to expect from induction and essential information along with some background on the history and traditions.

This online course complements the local induction new staff will receive in their institution, department or faculty.

A Raven password is needed to access this online course. If you don't already have one, visit http://www.cam.ac.uk/cs/docs/faq/n5.html


This two part interactive workshop offers those with some experience of leading and managing others the opportunity to extend their knowledge in relation to leadership and engagement of others. It will provide time to reflect on leadership values, beliefs, attitudes and style and the impact this has on leadership performance. The workshop will also explore how to motivate and engage others to achieve their full potential.


How inclusion fosters increased innovation and global impact.


Who, what and how much — pathways through the finance committees.


Critical information with statutory significance for HOIs.


Current issues in managing the University Estate.


Update on current legislative practices.


The briefing will include topics about:

  • Costing & Pricing
  • New Sponsor Terms and Conditions
  • Pitfalls to avoid


Change is a constant feature in today’s workplace and this level of change certainly won’t go away and may indeed become more intense.

Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. It can therefore be helpful to reflect on how we personally approach and manage change and how we can lead and support our teams through change.

This online course will give you some practical steps to help you lead your team through change whilst maintaining your own wellbeing.

Level 3 Award (ILM) in Leadership and Management charged Thu 25 Apr 2019   09:30 Not bookable


Please note that bookings cannot be placed for the ILM. A new Inclusive Leadership Programme is starting in Michaelmas and will cover the same key areas as the ILM, including leadership styles, effective communication and effective problem solving. These will be framed within the context of making fair and consistent management decisions. Please go to https://www.training.cam.ac.uk/cppd/event/2989819 to book your place, and note that additional dates will be released shortly.

This programme offers an introduction to management skills and is externally accredited by the Institute of Leadership & Management (ILM). It is highly participative and there is a strong emphasis on applying new learning to your work situation for the benefit of your team and your department.

The course is primarily aimed at those who currently have management responsibilities for others (including managers, team leaders or supervisors) or equivalent responsibilities (e.g. for managing services, projects, resources). All participants must have the opportunity to meet the assessment requirements which are specified by the ILM – please see further details below.


For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This module will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

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