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Showing courses 1-25 of 35
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Apprenticeship Network Meeting Wed 3 Jun 2020   12:00   [More dates...] [Places]

A network meeting for university staff interested in establishing an apprenticeship under the Apprenticeship Levy to share questions, experiences and advice.

2 other events...

Date Availability
Tue 15 Sep 2020 10:00 [Places]
Wed 2 Dec 2020 12:00 [Places]
Assertiveness in Action new Wed 24 Jun 2020   09:15 CANCELLED


Do you find yourself saying ‘Yes’ when you really mean to say ‘No’? Or do you get the impression people think you’re rather too direct? This course will teach you to avoid both extremes and to build constructive working relationships through assertiveness – a form of behaviour that demonstrates your self-respect and your respect for others.

Communicating Assertively: Online Self-taught Bookable


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online module will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online module.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Communication Essentials: Online Self-taught Bookable


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The module introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this module offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the module.


Even the most skilled communicators sometimes struggle to get their message across. This course will equip you with the mindset and knowledge to communicate effectively when it really matters. Learn how to deliver your message with sincerity, clarity and enthusiasm. Staff who wish to improve their one-to-one communication skills in challenging and difficult situations will benefit from this course.


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Data Protection Training: Online Self-taught Bookable


This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.

All staff using personal data in some way in their role are encouraged to complete this online course once every two years, but the precise expectations about who should complete it (and how often) in different areas of the University should be set by Heads of Department (and equivalents).

The content of this course reflects the provisions of the General Data Protection Regulation as well as related data protection law.


The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This online module, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.

Please make a booking to receive instructions about how to access the online module. For additional guidance you can visit our online learning section of the website.

View a short trailer for the online module.

Email Management: Online Self-taught Bookable


This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.

Giving Effective Feedback: Online Self-taught Bookable


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This module is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

How to be an Active Bystander at Work new Wed 17 Jun 2020   14:00 [Places]

Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.

Come along to this short session to find out why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.

Inclusive Leadership Programme new Tue 28 Apr 2020   09:30   [More dates...] POSTPONED

This programme is designed to support academic, research and professional service leaders and managers with the skills and insights they need to lead others effectively. It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.

5 other events...

Date Availability
Tue 14 Jan 2020 09:30 In progress
Wed 15 Jan 2020 09:30 In progress
Tue 21 Jan 2020 09:30 In progress
Tue 21 Apr 2020 09:30 In progress
Wed 22 Apr 2020 09:30 In progress

This programme is designed to support academic and research leaders and managers with the skills and insights they need to lead others effectively. Group leaders and PIs/senior researchers with responsibility for others are particularly encouraged to attend.

It will enable participants to reflect on their current leadership style and provide techniques they can use to effectively manage a diverse range of perspectives and create an inclusive culture across the University. Those with responsibility for others have a key role to play in shaping a positive working environment, supporting progression and ensuring equality, including pay equality. Given the University's strategic priorities, it is critical that leaders and managers understand the impact of their decisions throughout the employment timeline and know how to reduce the risk of sex, race or other discrimination, whether explicit or implicit.

The programme is delivered in partnership with Pearn Kandola, experts in evidence-based inclusive leadership development.

1 other event...

Date Availability
Wed 22 Jan 2020 09:15 In progress
Induction: Online Self-taught Bookable


This online course welcomes new staff to the University and provides key information to help them settle into their new role quickly and achieve their full potential within their role as soon as possible. It will give new staff an overview of the University, including what to expect from induction and essential information along with some background on the history and traditions.

This online course complements the local induction new staff will receive in their institution, department or faculty.

A Raven password is needed to access this online course. If you don't already have one, visit http://www.cam.ac.uk/cs/docs/faq/n5.html

Effective risk management enables the University to identify, assess and seize opportunities which assist in the delivery of its objectives and improve its performance, whilst protecting the reputation and sustainability of the University. The University is committed to ensuring that it has a robust and comprehensive system of risk management in line with the requirements of the Office for Students.

This interactive tutorial provides an introduction to the principles of risk management at the University of Cambridge. The course will give you an introduction to risk management, help you to understand why risk management is necessary and point to some practical tools and guidance to support you in managing risks.

Leading Your Team Through Change Thu 18 Jun 2020   09:30 CANCELLED


Change is a constant feature in today’s workplace and yet many of us find it hard to navigate successfully through change.

Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. These sessions will equip you with the skills and attitudes you need to guide, support and motivate your team through the process of change.

Case studies, discussion and activities will provide the opportunity to share ideas and embed skills.


Change is a constant feature in today’s workplace and this level of change certainly won’t go away and may indeed become more intense.

Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. It can therefore be helpful to reflect on how we personally approach and manage change and how we can lead and support our teams through change.

This online course will give you some practical steps to help you lead your team through change whilst maintaining your own wellbeing.


For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This module will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

MBTI: Understanding Personality Tue 30 Jun 2020   09:30 [Full]


The Myers-Briggs Type Indicator (MBTI) is the most widely used personality instrument worldwide, based on over 50 years’ research and development.

It presents a framework for understanding how you operate, how others operate, and how you can use that understanding to get more from yourself and the relationships you have with others.

This workshop is led by a qualified MBTI practitioner and will involve taking the MBTI questionnaire, investigating the four areas of preference covered by MBTI, self-assessment of type with group exercises, looking at your best fit type and investigating how it could help you at work.

Learning about your personality type can help you to understand your role within your team and the role of others. It can also help you to cope with organisational change, deal with stress effectively and develop your emotional intelligence.


Minute taking is not usually about writing a verbatim record of what is said but it is about understanding why minutes are required and recognising what is important to record.

This module is an introductory guide for anyone who is required to take minutes. It does not cover the additional skills required to take minutes at University committee meetings.

Presentation Skills: An Introduction Mon 1 Jun 2020   09:30 CANCELLED


If you dread giving presentations or simply want to hone your skills, this workshop gives you an opportunity to ‘step up to the podium,’ and receive constructive feedback and coaching to be a better public speaker. Whatever your specific speaking goal might be - delivering a presentation to colleagues, chairing or engaging in a meeting, giving a toast or tribute, or responding confidently in a Q&A period – the supportive environment of this workshop will help you play to your strengths, face your fears and give you tools to overcome them.

You may find it useful to have completed the Presentation Skills online module before attending the session.

If you would like to refine your speaking style, increase your personal impact, or address any concerns you may have about your communication skills, these sessions are aimed at identifying the areas you need to focus on, from how you shape an interesting and effective presentation to how you deliver it, and any point in between.

You may find it useful to have completed the Presentation Skills online module before attending the session.

One-to-one coaching:

  • Please only book one session at a time.
  • It is possible to book a follow-up session for additional support; the course trainer will advise when this may be helpful.
  • Please note that administration and delivery cost for a 1:1 session is significant. Late cancellation or non-attendance costs the University and also prevents another employee from receiving this specialist support.

New small group coaching:

  • Up to 4 colleagues may attend up to 3 sessions together, spread over a few weeks/months.
  • Please book up to 3 of the 1:1 sessions on any date/time (booking under the same lead name) and then email ppd@admin.cam.ac.uk with the names of the additional attendees in the group.
  • This option may be particularly beneficial for those in similar roles or teams, and who would value working together in this area.

20 other events...

Date Availability
Fri 29 May 2020 10:30 CANCELLED
Fri 29 May 2020 11:30 CANCELLED
Fri 29 May 2020 13:30 CANCELLED
Fri 29 May 2020 14:30 CANCELLED
Fri 29 May 2020 15:30 CANCELLED
Mon 1 Jun 2020 13:30 CANCELLED
Mon 1 Jun 2020 14:30 CANCELLED
Mon 1 Jun 2020 15:30 CANCELLED
Tue 2 Jun 2020 09:30 CANCELLED
Tue 2 Jun 2020 10:30 CANCELLED
Tue 2 Jun 2020 11:30 CANCELLED
Tue 2 Jun 2020 13:30 CANCELLED
Tue 2 Jun 2020 14:30 CANCELLED
Tue 2 Jun 2020 15:30 CANCELLED
Wed 10 Jun 2020 09:30 CANCELLED
Wed 10 Jun 2020 10:30 CANCELLED
Wed 10 Jun 2020 11:30 CANCELLED
Wed 10 Jun 2020 13:30 CANCELLED
Wed 10 Jun 2020 14:30 CANCELLED
Wed 10 Jun 2020 15:30 CANCELLED
Presentation Skills: Online Self-taught Bookable


Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This module aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online module provides an opportunity to explore key areas in both preparation and delivery of presentations.

For additional guidance you can visit our Guide to successful online learning.


The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context.

This online learning module (approx. 45 minutes) provides information about Prevent for all staff working in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website.

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.


Module 5 - Prevent, a student and staff well-being issue (safeguarding, pastoral care and student support)
The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context

This online learning module (approx. 25 minutes) provides information about Prevent for those with a pastoral role, particularly for students, in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.

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