Effective Approaches to Conflict, Difficult Situations and Crucial Conversations

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Would you like to lead tough conversations with confidence, credibility and ease?

Do you know that navigating the minefield of high-stakes situations skilfully can transform your work and life for good?

Conflicts are an inescapable part of life. They are a make-or-break factor in relationships, a workplace ecosystem and in supporting (or limiting) career success.

Learning how to resolve disagreements in effective, productive ways is a must for any serious professional. Unfortunately, many talented research practitioners make the mistake of repeating performance-limiting reactive patterns based on avoidance or attack.

By attending this training, you can equip yourself with the vital clarity, confidence and skills to succeed.

• Learn how to manage conflict constructively and make the most of challenging situations.
• Disagree in a way that actively improves relationships, trust, teamwork and creativity, and enhances your leadership qualities, professionalism and credibility.

This single critical skill can unlock lifelong benefits, including:

• Higher job and life satisfaction
• Reduced stress
• Enhanced decision-making
• Increased productivity and efficiency
• Greater personal and team engagement
• Better group cohesion
• Stronger, more trustable relationships
• Lower legal risks
• And much more.

Join us for an invaluable opportunity to take your career and life to the next level. Packed with evidence-backed insights and user-friendly skills, this interactive, experiential workshop will be a safe, supportive and welcoming atmosphere for inter-professional dialogue and peer-learning.

You will learn simple, actionable approaches that will enable you to enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. Understanding your conflict style and knowing which approaches work in each scenario will give you a critical edge.

Step out of your habitual reactions into a whole new world where you expand your understanding and make refreshing new discoveries about what is possible for yourself and others.

NOTE: All activities are entirely voluntary and no one will feel pressured to participate in any of the exercises.

Postdoctoral researchers

In advance of the session, please take a few minutes to consider this question: "What are your fears around situations of conflict and confrontation?" Please post a quotation/phrase, personal insight or image representing your most pressing concern(s) (anonymously, if you prefer) on this padlet link - https://padlet.com/nicolehorst1/icne5bpn7he7qmxy

Number of sessions: 1

The Learning Outcomes for this session will help you confront challenging issues with increased confidence and skill:

• Practice effective skills to transform your most pressing conflict challenges.
• Engage in effective, consequential conversations that resolve tough challenges.
• Give and receive feedback and criticise constructively.
• Build and manage healthy relationships and restore trust after a rupture.
• Understand your options and know when to walk away.

Join us for this vital opportunity to learn the conflict competence skills you need to thrive even in divisive and polarised times.

Beth Meriam is an award-winning published researcher (PhD Cambridge), consultant and mentor-coach to pioneering leaders and high performers worldwide. She is a sought-after expert in optimising human potential and catalysing positive change.

Beth has undertaken multiple advanced trainings (including Non-Violent Communication, Encounter-Centred Transformation, Building Relational Cultures in Organisations and Appreciative Inquiry), and has years of real-world experience in conflict resolution, relational leadership and cultivating diversely inclusive workplaces. Previous successful conflict transformation and trust-building engagements include achieving a 180º turnaround of a serious workplace grievance with a UK-based company in under two-hours, working as Airbnb’s national teams Diversity, Inclusion & Belonging trainer across the EMEA region, and co-designing/delivering Cooplexity Institute’s High-Performance Team Synergy Workshop with a leading Spanish multinational.

Drawing on over 20 years of experience in 60 countries across 5 continents, Beth has also designed and led a wide range of interventions including: World Bank, UK Government Home Office, Unilever, SWIFT, Telefónica, UNESCO, Airbnb, BNP Paribas, and leading global business schools (IMD, Columbia, ESADE). She is an Approved Windsor Leadership Facilitator-Mentor-Coach, a Henley Business School doctoral Mentor-Supervisor and a Taos Institute Global Associate (USA).

Her contributions have received numerous prestigious accolades, including Cambridge ‘Honorary Student’, The James Littlejohn Prize and 14 education, social responsibility and enterprise awards.

‘Beth’s approach to the task was totally professional and she quickly established a level of trust with our employees that provided a platform to address numerous sensitive issues and re-establish a positive dialogue between the aggrieved parties. Beth’s ability to facilitate the rebuilding process enabled a positive reconnection between the two managers. She certainly delivered the outcome we had all hoped for and put us back on track as a business. Beth’s independent assessment of the root cause, and indeed how the business might consider changes to mitigate future problems, has been invaluable and we our most grateful for her observations and advice.’ – CEO, UK

2 hours for initial session + 1 hour optional enhancement session online (to be scheduled by consensus with interested participants)