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For this session, we'll look at top tasks.
Top tasks are the things that matter most to your users. There are usually around 5 to 10 main ones. Once you identify them, you'll be able to create content that gives users what they need.
By the end of the session, you'll:
- understand what top tasks are
- be able to find your site's top tasks
- have some case studies and resources that you can read in your own time
Please complete a one-to-one catching session by booking a 1 hour meeting with Rinku Raina rr541@cam.ac.uk.

- A discussion-style session with a brief overview of how IT works in the University of Cambridge, what is expected of an IT professional working within a College, Department or other University Institution, and what resources are available for you.
- Provided for any (relatively) new IT staff (or those who may have missed this).
- The session will also introduce opportunities to network with other University IT professionals, and key contacts for supporting IT staff.

Mentoring can be a really useful tool in supporting colleagues to develop their professional lives and careers, in both roles as a mentor and mentee. UIS facilitates a mentoring scheme exclusively for the University's IT community and UIS' internal staff.
This is a self-taught course (Unit 1) and part of UIS' Mentoring training journey, for all mentees and mentors enrolled in the 2021-22 programme
Complete Unit 1 before attending the in-person workshop (Unit 2: Mentoring in practice)
For Mentors: Read the PPD Mentoring Guide and we highly recommend reading the following pages:
- Role of the mentor
- Questioning skills
- First meeting
- Grow Technique
For Mentees: Read the PPD Mentoring Guide and we highly recommend reading the following pages:
- Role of the mentee
- Setting SMART objectives
A workshop exclusively for UIS colleagues who have been nominated to be buddies to support our new joiners.
Date | Availability | |
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Tue 12 Sep 2023 | 11:00 | [Places] |
Wed 6 Dec 2023 | 11:00 | [Places] |