All University Information Services - Staff Learning & Development courses

For this session, we'll look at card sorting.

Card sorting is an established method that can help you find out how different people interpret and categorise information. You can use card sorting results to improve the way content is organised and labelled on your website.

Whether you're planning a new site in Sharepoint or want to improve an existing Drupal site, card sorting can help you.

Join us for this month's session to:

• get information about card sorting and how it works
• learn how to plan and run card sorting sessions
• be inspired by case studies
• have a go at card sorting by taking part in our card sorting exercise

For this session, we'll look at top tasks.

Top tasks are the things that matter most to your users. There are usually around 5 to 10 main ones. Once you identify them, you'll be able to create content that gives users what they need.

By the end of the session, you'll:

• understand what top tasks are
• be able to find your site's top tasks
• have some case studies and resources that you can read in your own time

We are providing four workshops to learn new skills or refresh existing ones, with the Content Community this month. You'll also put knowledge into practice with interactive examples.

During this session find out what Search Engine Optimisation (SEO) is, why it is important and how you can use it to make your content more visible in search engines.

Led by content designers Lana Bozovic and Chris Watson from UIS.

See related courses below.

This session is a whistle-stop tour of common areas of Google Analytics 4, and the scenarios its data can help you analyse.

This session is suitable for complete beginners and those wanting to learn the basics of Google Analytics 4 (GA4). Universal Analytics has been replaced by GA4 and uses a whole new interface, those still using UA will need to switch over to GA4.

We will introduce you to Google Analytics 4 and how to set it up. We will look at what metrics are tracked for your website and how that is different to old Universal Analytics. We will explore how to use that data when optimising your website.

In the second half of the session, we will go through how to get Google Analytics 4 running on your website. This will include, creating a Google Analytics 4 property, sending in the request, and adding additional users.

Join us at the next Content Community event to get a checklist of regular website maintenance jobs that content editors can do. We will go through how to do the tasks and how they contribute to good user experience. Examples include how to find and address broken links, establishing a content review schedule, and things you should test regularly.

We are providing four workshops to learn new skills or refresh existing ones, with the Content Community this month. You'll also put knowledge into practice with interactive examples.

During this session learn how to create accessible content for your users and avoid accessibility common errors.

Led by content design team lead Joanne Back from UIS.

See related courses below.

Accessible content is easy to find, understand and interact with, regardless of the user's ability or the device they are using.

One common misconception is that web accessibility only helps people who have a permanent disability. Though 1 in 5 of us in the UK have a disability, all of us experience temporary and situational disabilities during our lifetime. This session builds on existing accessibility guidance from the content community.

This content community event will also cover:

• Updates about new WCAG 2.2 accessibility standards
• Common content accessibility issues in Drupal, SharePoint and Shorthand, and how to fix them
• Tools and tips for creating accessible web pages, videos, documents, social media posts and more

The session is for everyone interested in creating content.

A recording of this event will be available on the Content Community SharePoint site for anyone who cannot attend.

Metadata is a fundamental component behind search and reporting functionalities. This event will introduce the concept of metadata, provide examples of common types of metadata, and how metadata will help your intranet site function well.

Rob Ireland, SharePoint Developer, will host a show and tell to show how the new intranet will use metadata. There will also be other members of the Digital Presence Programme team available to answer questions.

Topics

• Introduction to metadata
• Functional examples of metadata
• Review how metadata will help your intranet function well

If you are already aware of these concepts and what they are used for, you may find the related event more useful: Metadata event for staff with a technical and data management background

A recording of this event will be available on the Content Community SharePoint site for anyone who cannot attend.

Join the Optimise your content training programme for website editors and owners.

This training programme will:

• get your site ready to move to the new Drupal content management system
• help you improve your web content
• embed content standards and introduce consistency
• reduce website maintenance for your team or department
• provide a better user experience

By signing up for the programme, you get access to:

• 6 live, online sessions where we'll explain the tasks to do, give examples, and answer questions
• personalised information and data for your website
• templates and step-by-step instructions
• support from content designers and peers
• a dedicated Teams channel and drop-in sessions as you work through the tasks

Sign up

To sign up, complete our form on Typeform

Once you've submitted the form, we'll book you onto the course here on training.cam.ac.uk. You'll receive an automated confirmation email when we've done that.

Find out how to research the way users talk about your topic and use your findings to optimise your content for search

Adding the sorts of words that your users understand and search for to your content makes it quicker and easier to use. This research can also help you select keywords, which you can put in the right places for search engines to make it easier to find.

We'll show you some ways to research how your users talk about your topic, and how to make a keyword map of your pages to avoid them competing with each other. We'll make the template available for you to use in your own work.

Topics

• Analysing enquiries to improve your web content
• Alternative sources to look at if you don't have access to enquiries
• Creating a keyword map for your website

We'll also provide a quick look at the forthcoming new style guide.