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University Information Services - Staff Learning & Development course timetable

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Thu 22 Apr – Tue 14 Sep

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May 2021

Tue 18
Learning at Work: Psychological Safety at Work new Finished 11:30 - 12:15 UIS Online Courses - instructor-led

For this session, we will be joined by Dr Thomas Roulet from the Judge Business School. Thomas  will talk about the importance of psychological safety at work and how to foster psychological safety in the context of remote or hybrid working.

Learning at Work: Being a Lifelong Learner new Finished 14:00 - 14:45 UIS Online Courses - instructor-led

To kick off our first Learning at Work talks, we will hear from Dr. Bonnie Cheuk a Senior Director and Head of Business and Digital Transformation at AstraZeneca. Bonnie will talk about the concept, mindset and importance of becoming a life long learner and share how she has adapted this attidude and encourages her co-workers to develop as lifelong learners.

Wed 19
Learning at Work: Emotional Intelligence new Finished 14:00 - 14:45 UIS Online Courses - instructor-led

Jacqui Kemp, Founder of Your People Potential  will talk about the importance and components of emotional intelligence in the workplace. She will also provide tools to understand your own strengths and weaknesses to build your own self-awareness.

Thu 20
Learning at Work: Effective Collaboration at Work new Finished 10:00 - 10:45 UIS Online Courses - instructor-led

Sarah Kevlin is a Senior Manager of Talent Development at Arm. She'll share her experience and expertise on how you can effectively collaborate within the workplace.

On World Accessibility Day, understand why inclusivity and accessibility is important and the University’s plans to increase the accessibility of its online content and things we can all do to improve our documents, publications and online content.

Fri 21
Learning at Work: Effective Collaboration at UIS new Finished 11:00 - 11:45 UIS Online Courses - instructor-led

Steve Hoensch, Head of Frontline Services at UIS will share his experience of collaborating with multiple institutions and colleagues with the work that went on to open the Anne McLaren Building as a testing centre facility during the Covid-19 pandemic.

Wed 26
TechLink Community: Cloud Journeys and Software Frameworks new Finished 14:15 - 16:15 UIS Online Courses - instructor-led
  • 14:15: Some Light in the Cloud - Azure at Cambridge Enterprise

Dr. Paul Seabright (Deputy Director) and Matt Whiting (CTO) of Cambridge Enterprise <http://www.enterprise.cam.ac.uk> will share some of the ups and downs of their transition from on-premise to the cloud, which has been more rapid and radical than many of our institutions. As the University's knowledge transfer organisation, Cambridge Enterprise uses commercial avenues to develop the outputs of University research into successful products and services that benefit society. Their lessons and caveats may help others consider the practicalities when implementing a 'cloud first' strategy.

  • 15:00: Software Sleuthing - National Frameworks & Software Licence Resellers Agreement (SLRA)

The new SLRA, available via SUPC <https://www.supc.ac.uk/frameworks> and other University purchasing consortia <https://www.ukupc.ac.uk>, provides multiple pre-negotiated agreements (lots) for software and services, working with a range of suppliers to help save institutions time and money. Academia, key supplier for lots such as with Adobe and VMware licensing <https://edu.academia.co.uk/software-slra>, will provide an overview and practical introduction how to make use of the new SLRA.

June 2021

Wed 16
  • 14:15: Web Accessibility

Web accessibility has become essential for better and more inclusive interaction, helping address barriers to effective communication.

  • 15:00: TLS Certificate Service

UIS' TLS Certificate Service is changing, to offer a more comprehensive range at no cost, a faster self-service model, in many cases automatic renewal.

Tue 29
Introduction to Search Engine Optimisation (SEO) new Finished 10:30 - 11:30 Online

Search engine optimisation (SEO) for beginners. SEO 'is the process of improving a website or web page so it increases organic traffic quality and quantity from search engines' (Webopedia).

Put simply, the goal of using SEO tactics, for many web editors across the University, is to help users find the content that they are looking for when they use a search engine. In practice, this means a webpage appears as high up the list of relevant search results as possible. To do this, content editors need to have a basic understanding of how search engines work and what users are searching for.

This session will include a potted history of SEO and practical tips to use on your webpages. Attendees will also be able to ask questions.

The session will begin with a quick update from the Digital Presence Programme.

Learning at Work: Recognising Collaboration (panel discussion) new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

Gabriela Ahmadi-Assalemi, Simon Clarke, and Will Russell will discuss recognising the meaning, components, and benefits of effective collaboration at work.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 11:00 - 11:45 UIS Online Courses - instructor-led

The Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 15:00 - 15:45 UIS Online Courses - instructor-led

In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

Wed 30
TechLink Community: Clear as Clouds - New approaches with Microsoft Azure new Finished 14:15 - 15:45 UIS Online Courses - instructor-led

A more advanced look at options and use of the Azure cloud, including discounts via a framework agreement.

Presenters from Microsoft and Phoenix Software, Cambridge's key Microsoft partner, will explore options for using the Azure cloud for office, teaching and research purposes, with particular reference to:

  • Azure AD - key features, options for using it
  • Consultancy services to assist with transitioning from traditional on-premise infrastructure to the cloud
  • Ongoing support services to ensure that institutions get the best out of their investment in Azure moving forwards
  • Facilitating access to a range of free of charge Microsoft/Phoenix training workshops, learning platforms, etc.
  • Providing information on access to grants/funding from Geant and Microsoft
  • 15% discount on Azure PAYG metered prices, via Phoenix Software and OCRE framework (Jisc notice)

Along with this overview, there will be an opportunity for Q&A, and options for individual follow-ups for anyone wishing to explore the possibilities further.

UIS Incident Management Training: Introduction to IT Incident Management Process new Finished 15:00 - 15:45 UIS Online Courses - instructor-led

In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

July 2021

Tue 6
UIS Learning and Development: Speed Mentoring for UIS New Starters new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

For the first time in UIS, we are offering our new starters the opportunity to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

  • Ian Leslie - Director
  • Kate Livingstone - Head of User Research
  • Ron Chambers - Head of Business Systems Assurance
  • Simon Clarke - Head of Digital Workplace Programme
  • Gabriela Ahmadi-Assalemi - Deputy Chief Information Security
  • Abraham Martin - Head of Development and Operations
Tue 20
UIS Learning and Development: Mentoring in Practice (Unit 2) new Finished 11:00 - 12:30 UIS Online Courses - instructor-led

UIS facilitates a mentoring scheme exclusively for the University's IT community and UIS' internal staff.

Mentoring can be a really useful tool in supporting colleagues to develop their professional lives and careers, in both roles as a mentor and mentee.

This is a welcome event (Unit 2) and part of the UIS' Mentoring training journey, for all mentees and mentors enrolled in the 2021-22 programme. This interactive workshop is designed to give an overview and introduction to mentoring, giving the opportunity to explore the key benefits for mentors and mentees, practice some key skills needed for both mentors and mentees, mistakes to avoid and become familiar with some simple models and tools to support the mentoring partnership and maximise its value and impact.

Mon 26
Email marketing - strategy and tactics new Finished 15:00 - 16:00 Online

In July's content community session, we look under the hood of email marketing. Whether you're sending newsletters to your staff or event invitations to an external audience, this session is for you, with a blend of the strategic and the operational.

Email continues to defy the prophecies of its impending demise, surviving Slack, instant messaging and even WeChat/Weixin (for the most part). As email turns 50, we'll explore whether iOS 15 will end the newsletter boom, where trustworthiness and personalisation fit in to your email strategy, and if you even need email when there are social media, messenger apps and collaboration tools?

  • Liam Morgan will describe how he creates high-quality newsletters that are both effective and audience-centric
  • Ashley Coidan will discuss how a strategic approach to the channel can have benefits for recipient and sender alike (and he'll be seeking volunteers to be involved in developing guiding principles for the University's email marketing)
Tue 27
Learning at Work: Exploring Collaboration (panel discussion) new Finished 11:00 - 12:00 UIS Online Courses - instructor-led

UIS colleagues, Jon Holgate, Bob Dowling, Jessica Comber- Chaney will talk about exploring the opportunities and challenges, and find solutions around effective collaboration.

August 2021

Wed 18

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that head of departments and institutions are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.

Tue 31
Writing for the web part 1 new [Places] 16:00 - 17:00 Online

Whether you manage a website, write content or are just interested in how to write for the web, we welcome all abilities to this content community event.

We will show you how users read web content and explore common patterns of behaviour. Once you’ve understood how users consume your content, you’ll feel more confident that you’re helping to provide a good user experience.

The session will begin with a quick update from the Digital Presence Programme.

September 2021

Wed 1
Digital Admissions: Town Hall event new [Places] 13:00 - 14:00 UIS Online Courses - instructor-led

The Digital Admissions project aims to support the transformation of the information systems, processes and tools used in the undergraduate admissions process.

At this 'town hall' event, you will hear from project members who will show the progress made to the service and invite you to ask questions.

Thu 2

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that departmental and institutional heads are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.

Tue 7
Learning at Work: Collaboration Best Practices (panel discussion) new [Places] 11:00 - 12:00 UIS Online Courses - instructor-led

Ron Chambers, Kate Livingstone and Abraham Martin will be talking about identifying some best practices for our effective collaboration

Tue 14

The Digital Presence Programme is a five year programme responsible for improving how we provide and support websites and intranets for the University of Cambridge (amongst other things). It's important that departmental and institutional heads are aware of the programme's goals and intentions to make significant changes to the University's digital landscape.

This presentation will offer you an opportunity to feed into the programme, and provide answers to your questions about it.