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You already know a strong networking background can open the door to rewarding career opportunities in tech. Deepen your knowledge and gain valuable skills needed to start a professional career.

This course explores key concepts for Internet Protocol (IP) addressing and basic network troubleshooting. Learn about the physical, data link, and network layers and how they work together to provide end-to-end connectivity. Understand how IP addresses are calculated and assigned. Then practice your troubleshooting skills to keep a network up and running.

Gain the intermediate knowledge you will use in the workplace as a Junior Cybersecurity Analyst. This course covers ways to monitor your network and how to evaluate security alerts. Delve into the tools and techniques used to protect a network, including access control, firewalls, cloud security, and cryptography. These monitoring and defense tools, along with others, work together to create a layered defense-in-depth cybersecurity strategy. The knowledge and skills that you learn will help you defend networks against many types of attacks and quickly react to any exploits that may occur.

The internet is built on computer networks. So no matter what kind of tech career you are interested in, it is essential to know some networking basics! Whether you are preparing for a career in networking, refreshing your knowledge for an industry-recognized certification, or are just curious about what networking is all about, this is the place for you.

This course covers the foundation of networking and network devices, media, and protocols. You will observe data flowing through a network and configure devices to connect to networks. Finally, you will learn how to use different network applications and protocols to accomplish networking tasks. The knowledge and skills you gain can give you a starting point to find a rewarding career in tech.

If you know the basics of networking, then get ready to strengthen your foundation. A strong networking background is key if you are interested in exciting fields such as Cybersecurity and Network Development (DevNet) or want to continue towards a networking certification like Cisco Certified Network Associate (CCNA).

This course covers the essentials of network devices and how to configure them. Learn the characteristics and benefits of Cloud and Virtualization technologies. Explore how to provide Internet Protocol (IP) addresses to devices both manually and automatically. Using this knowledge, you will calculate an IP addressing scheme, configure Cisco devices to create a small network, and test for connectivity issues.

If you're interested in a career in IT, a support help desk role is a common starting point for entry-level network technicians. In this course, you will learn the basics of network and user support, which are essential for a successful career in networking.

You'll start with learning how to support endpoints, networks, and users by diagnosing problems and documenting them. Then, you'll move on to working as a part of a help desk team and troubleshooting networks and endpoints. Finally, you'll learn how to remotely support users and access networks. This course will give you the knowledge and skills you need to be successful in IT.

Every smart device uses an operating system (OS) -- smart devices like personal computers, smartphones, game consoles, smart TVs, and the list continues. Whether the OS used is Windows, Linux, macOS, Android, or iOS, knowing how it works is a key digital skill you will need. Take this course to build your foundational knowledge for success in any IT career.

Operating Systems Basics teaches the fundamentals of operating systems. It covers basic concepts and skills needed to understand the purpose and characteristics of operating systems, the implementation of basic OS security, and how to configure mobile device network connectivity and email.

Used by startups and tech giants like Google, Facebook, Netflix, and more, Python offers you endless possibilities for creating small and large-scale software projects. User-friendly with easy-to-read code, Python is a great first programming language to learn and requires no prior programming knowledge. Python skills open you up to careers in almost any industry and are required if you want to continue to more advanced, higher paying software development and engineering roles such as software engineer, systems administrator, and security engineer.

In this course, you will learn in-demand skills such as how to design, develop, and improve computer programs, methods for analyzing problems using programming, programming best practices, and more.

Endless possibilities await when you acquire in-demand programming skills. Python is a multi-paradigm programming language used by startups and tech giants like Google, Facebook, Netflix, and more. With intuitive, readable syntax, Python is a great first programming language to learn. Having Python skills qualifies you for careers in almost any industry and is required for advanced and higher paying software development and engineering roles.

This course is the second in the two-course Python Essentials series and is designed for learners already familiar with the basics of Python. Dive into advanced Python concepts, learn Object-Oriented Programming (OOP), and develop your own programming portfolio.

Introductory course to Chinese. This course is for those with no previous knowledge of Chinese. Communicative context, with videos, audio, texts and conversation.

Intermediate intensive course of Chinese.

Introductory course to French. This course is for those with no previous knowledge of French. Communicative context, with videos, audio, texts and conversation.

Introductory course to German. This course is for those with no previous knowledge of German. Communicative context, with videos, audio, texts and conversation.

In today's globalised world, effective communication in English transcends the boundaries of native and non-native speakers. It's a shared journey, and English-speaking individuals—whether native or proficient—have a pivotal role to play in fostering inclusivity.

Join our workshop to:

• Engage in an experiment highlighting the challenges of using English as a universal language of communication.
• Dive into the concept of accent bias.
• Develop a heightened cultural awareness of the subtle nuances between direct and indirect communication styles, and gain valuable tips and techniques to excel in international settings.

This is not a webinar. This is an interactive workshop and you will be expected to contribute to the session.

To participate you must have your webcam switched on.

Did you know that long before we developed languages, humans relied exclusively on non-verbal signals to understand each other? Even today, our unconscious brains are finely tuned to these cues, shaping our first impressions within seconds. Whether you're presenting, interviewing for a job, or working in a team, becoming aware of how you come across can be the key to success.

Join our workshop to:

• Gain a deep understanding of the fundamentals of non-verbal communication.
• Explore how non-verbal cues vary across cultures and discuss different preferences.
• Discover the art of using body language to project confidence, build rapport, and increase your presence-both in physical and virtual interactions.

This is not a webinar. This is an interactive workshop and you will be expected to contribute to the session.

To participate you must have your webcam switched on.

Introductory course to Japanese. This course is for those with no previous knowledge of Japanese. Communicative context, with videos, audio, texts and conversation.

Fun introductory course to Spanish. This course is for those with little or no previous knowledge of Spanish. Communicative context, with videos, audio, texts and conversation.

This course is suitable for students who have studied or picked up Spanish at basic level and who want to revise and progress onto intermediate topics and language and to discover Hispanic culture. The main focus is learning through communication and interaction. We will get together from home with Zoom, which offers us many possibilities to watch videos, listen to audio, read texts, write (there is even a whiteboard!) and especially speak in small and large groups. ¡Te esperamos!

Coaching - GROW Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.

This workshop will cover key themes relating to procrastination. Participants are encouraged to reflect and share experiences with others and take part in discussion groups and activities. The session covers the common causes of procrastination, how to recognise personal procrastination traits and techniques to dig deep to find the real cause of procrastination in order to banish it for good.

Join us for this workshop to learn how to get hands on managing breakout rooms in Microsoft Teams meetings.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Want an insight into Teams? Then join me in this friendly, fast-paced, session to learn how to get up and running. This course would suit people that are comfortable using computers and who would be confident referring to the course materials after the session to consolidate the detail.

• This is the In Person Face to Face version of the Live Online course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

If you would prefer a slower paced course with more opportunity for practice then attend the Fast Track Course in the following formats:

• Live Online
• In Person Face to Face

• See Related Courses below to take your skills further

Want an insight into Teams? Then join me in this friendly, fast-paced, session to learn how to get up and running. This course would suit people that are comfortable using computers and who would be confident referring to the course materials after the session to consolidate the detail.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

If you would prefer a slower paced course with more opportunity for practice then attend the Fast Track Course in the following formats:

• Live Online
• In Person Face to Face

• See Related Courses below to take your skills further

Need to get up to speed with Teams? Then join us in this friendly, slow-paced, introductory session to learn how to get up and running. This course provides the opportunity to get a hands on and in-depth insight into Teams.

• This is the In Person Face to Face version of the Live Online Microsoft Teams - Getting Started course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

If you prefer a quick overview of Teams then consider joining the Fast Track Live Online or In Person Face to Face course instead.

• See Related Courses below to take your skills further

Need to get up to speed with Teams? Then join us in this friendly, slow-paced, introductory session to learn how to get up and running and provide an opportunity to get a hands on and in-depth insight into Teams. Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

If you prefer a quick overview of Teams then consider joining the Fast Track Live Online or In Person Face to Face course instead.

• See Related Courses below to take your skills further

Want to practice giving Teams Live Events? Then join us in this informal introductory session to manage and deliver a webinar. The course is not about presentation skills, it is to master the mechanics of managing the smooth transition between different presenters and content.

Note! Teams 'Live Events' will be retired by Microsoft on September 30, 2024. 'Town hall', a new virtual event experience will replace Teams 'Live Event'.

• The is the Live Online version of the In Person Face to Face course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed, your calendar correctly configured, a web cam and mic and the Create Live Events button enabled on your computer to participate in this course this may take 48 hours. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

New to, or confused about online file storage and collaboration? This course aims to take the mystery out of managing your files online, how to set file permissions and you will have an understanding of online file management in SharePoint, Teams and OneDrive.

• This is the Face to Face version of the Live Online course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

• See Related Courses below to take your skills further

New to, or confused about online file storage and collaboration? This course aims to take the mystery out of managing your files online, how to set file permissions and you will have an understanding of online file management in SharePoint, Teams and OneDrive.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Need to present meetings or teach using Teams? Then join us in this friendly hand on session to learn how to get up and running. You will have the opportunity to practice managing a meeting or a webinar.

• This is the Live Online version of the In Person Face to Face course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Using Microsoft Forms, this hands on course teaches you how to create:

• Online forms for questionnaires or surveys using a branching scenario.
• Quick polls for use before or after a meeting, or to distribute via a Teams chat or channel.

• This is the In Person Face to Face version of the Live Online Microsoft Teams Surveys, Forms and Polls course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

• See Related Courses below to take your skills further

Using Microsoft Forms, this hands on course teaches you how to create:

• Online forms for questionnaires or surveys using a branching scenario.
• Quick polls for use before or after a meeting, or to distribute via a Teams chat or channel.

• This is the Live Online version of the In Person Face to Face Microsoft Teams Surveys, Forms and Polls course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Are you organising an event with a larger audience, and considering using Teams? Webinars are ideal for business and educational purposes, such as training sessions, demonstrations, virtual conferences, and academic lectures.

Confused over the various types of webinars? You may be aware of Live Events (soon to be updated to Town Halls) as an alternative to this course on Webinars; Live Events have a more structured delivery style and require an individual to take the role of producer to advance the next slide. Webinars are similar to a Teams meeting and are more intuitive to use.

Teams Webinars typically involve a combination of audio and visual elements where the presenters share their video feed, give presentations, or other multimedia content, while participants can ask questions, provide feedback, and participate in discussions through chat, Q&A or other interactive features such as breakout rooms.

This course will give you the opportunity to learn how to mitigate technical problems on the day, and to practise managing your content before you go live! Both organisers and presenters will find this course useful.

• This course is the Live Online version of the In Person Face to Face.

The course is taught using Microsoft Teams and you must have the Teams desktop installed on your computer to participate.

Please Note: When you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.

A short briefing on how to act as a delegate using the desktop SAP Concur client. This will cover:

• Who may act as a delegate for others
• The type of claims you may prepare for others
• How to switch roles and enter information
• The submission process

An overview of how to act as an approver in the expenses claim process using SAP Concur software. This includes:

• How a first approver is nominated
• Responsibilities as first approver
• Confirming an approval
• Reasons for rejection

Short e-learning course covering the responsibilities of being a second approver in Concur. It will also explain the processes required and functionality within Concur.

This course is mandatory for any member of staff who will act as a second approver (part of the departments expenses finance team) in Concur.

A short briefing on how to use all of the features of the Concur mobile app to submit expenses claims. This includes:

• Adding receipts
• ExpenseIt automated input
• Mileage calculator
• Submitting claims

Short e-learning course covering how to set up and pay expenses to a visitor via Concur.

This course is mandatory for any member of staff who will require access to the visitor onboarding form which is used to set up the visitor account in Concur.

The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.

Access the recording of the Conducting Right to Work Checks webinar.

Join the Optimise your content training programme for website editors and owners.

This training programme will:

• get your site ready to move to the new Drupal content management system
• help you improve your web content
• embed content standards and introduce consistency
• reduce website maintenance for your team or department
• provide a better user experience

By signing up for the programme, you get access to:

• 6 live, online sessions where we'll explain the tasks to do, give examples, and answer questions
• personalised information and data for your website
• templates and step-by-step instructions
• support from content designers and peers
• a dedicated Teams channel and drop-in sessions as you work through the tasks

Sign up

Sign up for this cohort has now closed. You can follow the course with recordings of sessions, which will be available on the Content Community SharePoint site.

If you would like to receive notification about the next time we run the course, email contentdesign@uis.cam.ac.uk.

Short e-learning course covering the basics of contract law and the procurement legal suite of documents.

From fair dealing to sharing your research online it seems that nothing with copyright is ever simple. There are few black and white rules about copyright but there can be serious consequences for getting things wrong! This session will cover the basics of UK copyright law and how these impact researchers such as dealing with third party materials, seeking permissions and how to manage risk.

Please note: This session will be offered, either online or in person, in Michaelmas, Lent and Easter terms.

Copyright law is a complex field with direct relevance for researchers who need to protect their own intellectual work and use work written by others, and most importantly must avoid accidentally infringing copyright. This course provides you with basic knowledge you can apply to your research practice.

The course covers:

• fundamentals of copyright and why it’s important
• what to do if you want to use someone else’s work
• how to protect and share your own work
• how licenses can be used to make it easier to reuse works

You will receive the URL for the course in the confirmation email after booking.

This award winning course is intended to provide a strong foundation in practical statistics and data analysis using the R software environment. The underlying philosophy of the course is to treat statistics as a practical skill rather than as a theoretical subject and as such the course focuses on methods for addressing real-life issues in the biological sciences.

There are three core goals for this course:

1. Use R confidently for statistics and data analysis
2. Be able to analyse datasets using standard statistical techniques
3. Know which tests are and are not appropriate

R is an open source programming language so all of the software we will use in the course is free.

In this course, we explore classical statistical analysis techniques starting with simple hypothesis testing and building up to linear models and power analyses. The focus of the course is on practical implementation of these techniques and developing robust statistical analysis skills rather than on the underlying statistical theory.

After the course you should feel confident to be able to select and implement common statistical techniques using R and moreover know when, and when not, to apply these techniques.

If you do not have a University of Cambridge Raven account please book or register your interest here.

• ♿ The training room is located on the first floor and there is currently no wheelchair or level access.
• Our courses are only free for registered University of Cambridge students. All other participants will be charged according to our charging policy.
• Attendance will be taken on all courses and a charge is applied for non-attendance, including for University of Cambridge students. After you have booked a place, if you are unable to attend any of the live sessions, please email the Bioinfo Team.
• Further details regarding eligibility criteria are available here.
• Guidance on visiting Cambridge and finding accommodation is available here.

Great team work and individual working relationships are what we all want, but things don’t always run smoothly. We may find ourselves disagreeing with someone over work or behaviours. We may want to tell them how we feel but don’t quite know how to go about it. Sometimes we decide not to have the conversation at all, which can lead to a small problem escalating in to something bigger, more persistent and harder to resolve.

Having honest and open conversations is not always easy and can sometimes lead to a misunderstanding, bad feelings and resentment. On this workshop, using forum theatre with a scenario acted out, we will explore what can go wrong and how to put right. With your interactions, we will help you develop techniques for a constructive conversation that helps to build long-lasting effective relationships and to build trust within the team.

This session will help researchers explore academic literature through discussing key skills such as critical evaluation, structural reading, effective note-taking, and getting started with writing.

The Academic German for Archive Work workshops are offered during the academic year, based on demand. Each workshop lasts three hours and enrols up to 15 participants. For more information, please check our website.