Change and Programme Management Office course timetable

During this interactive session the ourcambridge Simplifying our Processes team will look at how habits can be established and how this can be applied to Lean tools and techniques, so helping to embed Continuous Improvement across the University. We will then discuss the impact that this could have on wellbeing.

We will begin by considering together how it feels to receive feedback and will then go on to consider the skills and techniques needed to give feedback well.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of informal peer-to-peer discussion groups have been arranged for Departmental Administrators and managers with responsibility for discussing and agreeing working arrangements with individuals in teams over the weeks and months ahead. The sessions are to share plans, ideas, and feedback during the ongoing implementation of hybrid working as more staff return to the workplace.

Each small group session will be facilitated by a member of the ‘Cambridge Works – New Ways of Working Project Team’

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

• The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

Discussion Topic: Failing well: managing when things do not go to plan

This series follows on from the very popular first series held from April-July 2021. These informal drop-in sessions are designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start an hour of Q&A and discussion with a panel of experienced managers drawn from across the University. This will be followed by half an hour of small group discussion to allow participants the opportunity to meet other managers and share practice, in a smaller, more intimate setting. Those wishing to leave after the first hour and not stay on for final half hour in break out rooms, are free to do so. The format of the sessions is designed to facilitate peer support and learning. The sessions are not training sessions, although recommendations for training and other resources will be provided.

Comments from Series 1 participants: “I am loving all of these sessions and am so happy to have discovered a platform where ‘it all makes sense’” “It’s lovely to convene a group of people interested in leadership and developing their skills in this area.” “I intend to participate in as many sessions as I can because this forum gives a focused approach on developing leadership skills that are expected within the University. I had been looking for some sort of a planned approach to this and am really glad I found this.”

Panellists

Basirat Afinowi - Programme Manager, Reimagining Professional Services

Ian Cooper - Head of Planning and Performance, UIS

Zara Kuckelhaus - Project Management, Academic Centres, Institute of Continuing Education

Gillian Weale - Head of COVID Operations, Department of Physics

Questions we will consider during the session

1. Would you consider yourself resilient when it comes to setbacks at work?

2. Can you describe a challenging crisis that you have dealt with at work?

3. How did you get through it?

4. How did you help your team through it?

5. What did you learn from the experience?

6. How do you help others in your team to manage when things don’t go to plan?

7. What approaches do you find work well, when managing a team through a a difficult project/event?

8. How do you create trust and psychological safety in your team?

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

5S is defined as a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity. It's designed to help build a quality work environment, both physically and mentally.

This short virtual session looks at the Lean 5S tool as a way of organising workspace and how this can help wellbeing. It also draws comparisons with the Marie Kondo tidying method.

In preparation for the session, please take a photograph of something that makes you happy.

You will receive joining instructions a few days before the session with instructions on where to upload your photographs.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The Champions Christmas Social is just what it says – a chance for you to have an informal festive get together with your fellow champions. As in 2020, we’ve made it an online event to enable the maximum number of people to attend. It is a great opportunity to enjoy some Christmas cheer and get to know each other better.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

The Professional Services Recognition Awards aim to recognise, highlight and celebrate the very best work across all professional service areas in the University. In September, colleagues were invited to nominate individuals and teams that they believed had made a difference to them, their team, and/or to the wider University in the academic year 2020-21. They were asked to nominate under the categories listed below, all of which reflect the Professional Services Values of trust, respect, integrity and collaboration. The awards aim to recognise those colleagues who have truly demonstrated these values in their day to day work.

Award Categories

· Innovating and Improving: Congratulating those who have innovatively and effectively improved or simplified a system or process, and in doing so have made it more efficient.

· Being kind to colleagues: Thanking those who have shown kindness and compassion for their colleagues, whether that is supporting them with a piece of work, or simply in day-to-day interactions.

· Going above and beyond: Appreciating those who have gone above and beyond the call of duty, been flexible and adaptable in order to solve an unexpected problem, showing resilience and agility.

· Creating an inclusive community: Rewarding those who have helped to create an inclusive environment for all, by showing a high level of courtesy for, and trust in others.

· Working as a team: Celebrating those who have worked collaboratively with others, either within or across disciplinary or departmental borders, to get something done.

· Being an Unsung Hero: Recognising those who have quietly gone about their daily work and might otherwise go unnoticed, but who make a real difference to their team, department and/or the wider University.

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

• The ourcambridge team will share their experience following their attendance at the LeanHE Global Conference in October
• There will be an open discussion about the shape and format of these seminars moving forward, including ideas for future content/speakers
• There will be an opportunity for informal networking with other members of the Business Improvement at Cambridge community

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.