Office of Student Conduct, Complaints and Appeals course timetable
May 2023
| Thu 4 |
This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence as a background to learn the skills to appropriately respond to disclosures from students and others. There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and the University and police reporting options available. |
| Wed 24 |
A briefing on the University's Examination Review Procedure. This formal University procedure is used by students to request a review where: - a procedural irregularity in the examination process has adversely impacted on your examination results; or - demonstrable bias or the perception of bias has occurred within the examination process; or - the withdrawal of academic provision, which had adversely impacted on your examination results and of which the Examining Board were not aware [this ground is for students whose assessment results have been adversely affected by industrial action]. Find out or remind yourself what to do if you receive a request to respond to an examination review, or if a student is asking you about requesting an examination review. This session includes case studies and discussion to ensure that examiner decisions are robust |
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This student complaint procedure briefing is a session to remind or familiarise yourself with this formal University procedure. This session relates to complaints from students about the University - e.g. courses of study, including PhD supervision; staff behaviour; quality of service; implementing reasonable adjustments. Topics to be discussed will include: - how to prevent student complaints - how to respond to student complaints at a local (department or service) level - how to respond to a formal student complaint - appropriate remedies for student complaints - how to support students who wish to make a complaint The session will include a case study and discussion. |
June 2023
| Thu 1 |
A briefing on the University's Examination Review Procedure. This formal University procedure is used by students to request a review where: - a procedural irregularity in the examination process has adversely impacted on your examination results; or - demonstrable bias or the perception of bias has occurred within the examination process; or - the withdrawal of academic provision, which had adversely impacted on your examination results and of which the Examining Board were not aware [this ground is for students whose assessment results have been adversely affected by industrial action]. Find out or remind yourself what to do if you receive a request to respond to an examination review, or if a student is asking you about requesting an examination review. This session includes case studies and discussion to ensure that examiner decisions are robust |
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This student complaint procedure briefing is a session to remind or familiarise yourself with this formal University procedure. This session relates to complaints from students about the University - e.g. courses of study, including PhD supervision; staff behaviour; quality of service; implementing reasonable adjustments. Topics to be discussed will include: - how to prevent student complaints - how to respond to student complaints at a local (department or service) level - how to respond to a formal student complaint - appropriate remedies for student complaints - how to support students who wish to make a complaint The session will include a case study and discussion. |
September 2023
| Wed 27 |
This session provides an overview of the responsibilities of the Chairs of Examiners, Senior Examiners, Chairs of Degree Committee or delegates in investigating suspected academic misconduct and sanctioning academic misconduct where found. This session familiarises staff with the changes to investigating and sanctioning academic misconduct being implemented for assessment submissions from 1 October 2023 onwards. A written guide and templates is available at: www.studentcomplaints.admin.cam.ac.uk/files/examiners_academic_misconduct_guidance_-_oct_23.pdf. |
October 2023
| Thu 19 |
This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence as a background to learn the skills to appropriately respond to disclosures from students and others. There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and the University and police reporting options available. |
| Wed 25 |
This session provides an overview of the responsibilities of the Chairs of Examiners, Senior Examiners, Chairs of Degree Committee or delegates in investigating suspected academic misconduct and sanctioning academic misconduct where found. This session familiarises staff with the changes to investigating and sanctioning academic misconduct being implemented for assessment submissions from 1 October 2023 onwards. A written guide and templates is available at: www.studentcomplaints.admin.cam.ac.uk/files/examiners_academic_misconduct_guidance_-_oct_23.pdf. |
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This session provides an overview of the revised Student Discipline Procedure, which will be in place from 1 October 2023 onwards. The revisions to the procedure include: - changes to investigating and sanctioning academic misconduct; - fast track processes for considering criminal convictions and fraudulent admissions information relating to current students; - additional rights for reporting students; - clearer sanctions guidance |
January 2024
| Wed 31 |
This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence as a background to learn the skills to appropriately respond to disclosures from students and others. There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and the University and police reporting options available. |
March 2024
| Wed 6 |
This session provides an overview of the revised Student Discipline Procedure, new from 1 October 2023 onwards. The revisions to the procedure include: - changes to investigating and sanctioning academic misconduct; - fast track processes for considering criminal convictions and fraudulent admissions information relating to current students; - additional rights for reporting students; - clearer sanctions guidance |
| Wed 27 |
This session provides an overview of the responsibilities of the Chairs of Examiners, Senior Examiners, Chairs of Degree Committee or delegates in investigating suspected academic misconduct and sanctioning academic misconduct where found. This session familiarises staff with the changes to investigating and sanctioning academic misconduct being implemented for assessment submissions from 1 October 2023 onwards. A written guide and templates is available at: www.studentcomplaints.admin.cam.ac.uk/files/examiners_academic_misconduct_guidance_-_oct_23.pdf. |
May 2024
| Wed 8 |
This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence as a background to learn the skills to appropriately respond to disclosures from students and others. There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and the University and police reporting options available. |
June 2024
| Mon 3 |
A briefing on the University's Examination Review Procedure. This formal University procedure is used by students to request a review where: - a procedural irregularity in the examination process has adversely impacted on your examination results; or - demonstrable bias or the perception of bias has occurred within the examination process; or - the withdrawal of academic provision, which had adversely impacted on your examination results and of which the Examining Board were not aware [this ground is for students whose assessment results have been adversely affected by industrial action]. Find out or remind yourself what to do if you receive a request to respond to an examination review, or if a student is asking you about requesting an examination review. This session includes case studies and discussion to ensure that examiner decisions are robust. |
|
This student complaint procedure briefing is a session to remind or familiarise yourself with this formal University procedure. This session relates to complaints from students about the University - e.g. courses of study, including PhD supervision; staff behaviour; quality of service; implementing reasonable adjustments. Topics to be discussed will include: - how to prevent student complaints - how to respond to student complaints at a local (department or service) level - how to respond to a formal student complaint - appropriate remedies for student complaints - how to support students who wish to make a complaint The session will include a case study and discussion. |