skip to navigation skip to content

Terms and Conditions

So that we are able to organise courses, programmes and events smoothly and efficiently, before you attend we ask you to undertake the following:

to make a booking and await confirmation in advance, unless the event details state explicitly that no booking is required

to check eligibility requirements and only to request bookings for courses, programmes or events for which you are eligible. We reserve the right to cancel any ineligible bookings made

if appropriate, to gain agreement from your department or manager that you may take time to attend a course, programme or event

to read the event outline and to undertake any preparation that is required

to cancel a booking in advance of an event, if you will no longer be able to attend. CCTL reserves the right to refuse to offer places to repeat late cancellers and non-attenders at the our discretion

to understand that where places on waiting lists are in high demand, and where you are not able to respond to an offer of a place within one working day, we may offer the place to the next person on the waiting list

to arrive prior to the advertised start time, so that the event may commence promptly

We reserve the right to make changes to these terms and conditions as and when appropriate

Please contact CCTL with any queries regarding these terms and conditions